To Our DM Community,

 

As conversations around tariffs continue to unfold, I want to take a moment to speak directly to our valued customers, sales reps, and partners who make up the heart of DM.

 

At DM, we’ve weathered every kind of economic climate. Over the years, we've seen market highs and lows, global disruptions, and unexpected shifts. And what we’ve learned through it all is simple: those who stay steady and avoid overreaction are the ones who emerge stronger.

 

While the tariff situation remains a moving target, we have more clarity today than we did just a week ago. And that clarity—while far from ideal—gives us the ability to plan more effectively and move with purpose.

 

We’re actively exploring every path forward, with our customers at the center of every decision we make—just as they always have been. 

 

That commitment is more than words. Our warehouse is fully stocked. Our creative team is developing your next great item. And our sales team remains engaged, responsive, and ready to serve with the “white glove” care you’ve come to expect.

 

Everything we do is built on a single principle: if it doesn’t serve our customers, it doesn’t serve us. That clarity has guided us for decades—and it’s not changing now.

 

So while others may react out of fear, we’ll move forward with intention. We know who we are. We know who we serve. And we know that the strongest businesses aren’t built in easy times—but in moments like this.

 

Thank you for your ongoing support as we navigate this complex situation. You can count on DM to continue delivering the service and partnership your business depends on.

 

Onward,
Gavin Marks
CEO, DM Merchandising