SMS Policy
Last Updated: 10/14/2025
This SMS Policy outlines how Your Company Name ("we," "us," or "our") uses SMS (text messaging) to communicate with customers and ensures compliance with applicable laws and regulations.
Consent
By providing your mobile phone number, you expressly consent to receive SMS messages from us, including promotional, transactional, and informational messages. You may opt-in by signing up through our website, forms, or other designated methods.
Types of Messages
We may send:
- Transactional Messages: Order confirmations, shipping updates, or appointment reminders.
- Promotional Messages: Special offers, discounts, or event notifications.
- Informational Messages: Updates about our services or account-related alerts.
Message frequency varies based on your interaction with us. Standard message and data rates may apply.
Opting Out
To stop receiving SMS messages, reply "STOP" to any message or contact us at customerservice@dmmerch.com. After opting out, you may still receive transactional messages necessary for completing your requests (e.g., order confirmations).
Eligibility
You must be 18 or older to opt-in to our SMS program. By opting in, you confirm that the phone number provided belongs to you or that you have permission to use it.
Privacy
Your phone number will not be shared with third parties for their marketing purposes. Our use of your data is governed by our Privacy Policy.
Compliance
We comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and other applicable regulations. We will not send messages without your consent, except where permitted by law (e.g., emergency notifications).
Contact Us
For questions or concerns about our SMS Policy, contact us at:
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
Effective Date: October 14, 2025
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